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I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't. I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order.
I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.
We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program!
For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up. We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues.
We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach.
I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth.
We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland.
Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon.
This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email. The email was courteous, professional, and apologetic for the experience I had.
The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review. I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others.
I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy.
I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food?
Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation". At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem.
The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok.
My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me.
I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. So which one do you choose: The machine that is supposed to get you the most fit; the one that burns the most calories; or the device that has least impact on your joints?
These are all valid concerns -- but none of these is the most important question you should be asking yourself, says exercise physiologist Bryant A. Which machine do you really want to use?
So instead of choosing the treadmill for the calorie-burning factor, or the elliptical trainer your friend recommended, figure out which machine feels best to you, he suggests.
Nashville exercise physiologist Kathy Alexander agrees: But how do you know which machine is likely to feel right to you? Here's what you can expect from the most popular cardio machines out there, along with some tips on getting the most out of your workout. Here's the lowdown on what you can expect from some of the machines you're likely to find at your local gym.
The treadmill burns the most calories of any of the cardiovascular machines available at most gyms, says Alexander. You can expect to burn about calories per mile, walking briskly. Stamford notes that a treadmill can be adapted to many different fitness levels by increasing the speed from walking to running or by adjusting the incline. But even walking may be too much for someone who is overweight and has joint pain.
Every time your foot hits the ground, says Alexander, "the impact forces are 3. Since a treadmill is moving under you, the impact may be slightly less than that. One more thing to keep in mind: Treadmills can pose a real balance challenge for new exercisers or those who haven't worked out in a while, says Matthew Vukovich, exercise physiologist and associate professor at South Dakota State University.
These machines pack a little less punch on the joints, and either can be a good alternative to the treadmill, says Vukovich. Because you use them in a standing position, you're using lots of muscle mass, so the calorie burn rate is still pretty high.
Elliptical machines with arm components can further increase the numbers of calories you burn, says Stamford. All our experts agree that the stationary bike offers the workout with the least impact on the joints. If one countdown isn't enough, choose a second pair from the list of exercises or create your own pair of opposing moves.
To combat boredom and train faster and harder, Rooney designed a workout protocol around that's kept him lean: He calls this workout "the hurricane. Each hurricane is broken into three groups of three exercises, called rounds. This design allows users to build muscle and keep their heart rates up throughout the workout, which usually lasts between 16 and 22 minutes. Like the storm after which they're named, hurricane workouts are categorized into five levels, each one an increased challenge.
If you're new to intense training, Rooney suggests starting with Category 1. Details on these workouts, including exercise descriptions, can be found on Rooney's website. Individuals who are more fit can start with Category 3 hurricanes, like this sample workout:. Begin by warming up for the workout, then move to round 1. For all rounds in this workout, perform 1 set of each exercise, then move to the next exercise.
Complete the entire round three times before moving to the next round. Run on a treadmill at Perform a kettlebell Turkish getup four times on each side of the body. Repeat this sequence three times.
Run on a treadmill at 11 mph and a 10 percent incline for 25 seconds. Perform 10 dips and 15 reps of the barbell rollout. Next perform 10 reps of the G. Then perform 20 reps of the knee grab. While interval training is one of the most efficient ways to burn calories and fat, it's still tough to lose that pound with exercise alone. To understand why, take a look at this calorie expenditure equation for men from the "Journal of Sports Sciences": Using that formula, a year-old man weighing lb.
Now imagine the same man eats a delivered pepperoni pizza that night -- though certainly an odd choice for an exerciser looking to melt fat -- with each slice coming in at calories.
If he chooses to eat four slices instead of three, he'll probably finish the extra slice in about 45 seconds. To work that off, he'd have to perform intervals at the same pace for almost 45 minutes. Women can calculate a similar scenario using the following equation: Video of the Day. Interval Training on a Stationary Bike. How to Get Smaller Thighs Quickly.
How to Lose 20 Lbs. Using an Elliptical Trainer. Cardio for Belly and Butt Fat Loss.